PLOTTU

Privacy Policy

Last updated: 12 January 2026

PLOTTU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plot investigation platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Account credentials (password stored in encrypted form)
  • Property details and location information
  • Payment information and transaction details
  • Documents uploaded for investigation purposes

1.2 Information for Field Investigators

If you apply as a field investigator, we additionally collect:

  • Government-issued identification (Aadhaar, PAN)
  • Address proof and photographs
  • Resume and professional background
  • Video introduction
  • GPS location data during investigations

1.3 Automatically Collected Information

When you access our platform, we may automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our plot investigation services
  • Process and manage investigation requests
  • Verify field investigator credentials
  • Generate certified investigation reports
  • Process payments and send transaction confirmations
  • Communicate with you about services and updates
  • Improve our platform and user experience
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Field Investigators: Plot details necessary to conduct investigations
  • Service Providers: Third-party services for hosting, payment processing, and email delivery
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption at rest and in transit.

Documents and media files are stored securely on Amazon Web Services (AWS) S3 with appropriate access controls.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Investigation records and certified reports are retained for a minimum of 7 years for legal and compliance purposes.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for data processing
  • Lodge a complaint with the relevant data protection authority

7. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@plottu.com
  • Phone: +91 98765 43210
  • Address: PLOTTU Headquarters, India